In an emergency
In an emergency - If you can smell gas or need to report a gas explosion/fire, call the National Gas Emergency Helpline immediately on:
0870 753 9999
Calls to this number cost 13p per minute plus your phone company’s access charge. Contact your service provider for further information.
Please note a gas order is NOT an emergency. Should you be able to, turn off the gas at the main shut off valve under the tank hood. For any indoor gas leak switch off the emergency valve, open doors and windows to ventilate the building and contact your installer or the engineer who maintains your appliances.