Last Revision Date: November 26, 2019
You may reach our Data Protection Officer (DPO) by contacting them at Privacy@ugiintl.com.
Third-Party websites and data transfers
Purposes for which we use your Personal Information
Information collected from cookies and other technologies
Our website uses “cookies” and other technologies and web beacons (where applicable) to collect information about you (pixel tags and web beacons are also known as clear GIFs, action tags or web tags). A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer or mobile device.
- distinguish you from other users of our website; and
- help us to provide you with a better experience when you use our website and allows us to improve the website.
Cookies are used to collect information about:
- your use of our website during your current session and over time (including the webpages you view and the files you download),
- your operating system and browser type,
- your internet service provider,
- your domain name and IP address,
- the website that you visited before our website, and
- the link that you use to leave our website.
For Microsoft Internet Explorer, go to "Tools", select "Internet Options" and then "Privacy".
In the case of Firefox, for Mac users, go to "Preferences", select "Privacy" and then "Show Cookies". For Windows users, go to "Tools", select "Options", then "Privacy" and finally "Use custom settings for history".
If you use Safari, go to "Preferences", then select "Privacy".
In the case of Google Chrome, go to "Tools", select "Options" ("Preferences" in the case of Mac users), then "Advanced" and finally "Content Settings" under the Privacy section and tick on "Cookies" in the "Content Settings" dialog box.
If you choose to block or delete cookies, certain features of our website may not operate at its optimum. For more information see www.allaboutcookies.org. Our website uses Google Analytics to help collect and analyse certain information about you but this information is de-identified.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
HubSpot helps Avantigas manage our inbound marketing. To do this, our website use third-party analytics and marketing cookies from HubSpot that will process personal data from our users. We track aspects such as website visits, user clicks, and visited pages. This data is then used to create a custom experience and help us better understand our user’s needs. To learn more about Hubspot click here (https://legal.hubspot.com/cookie-policy).
Disclosure of Personal Information to third-parties
Transfer of your Personal Information outside the EEA
We may transfer your Personal Information outside the European Economic Area (“EEA”) to our suppliers and/or our headquarters located outside the EEA. In this case, such transfers will either be covered by a contract including the standard contractual clauses adopted by the European Commission, or by the recipient’s adherence to the “Privacy Shield” mechanism, or to Binding Corporate Rules, or by any other mechanism providing for an adequate level of protection. You can receive a copy of the mechanism implemented upon request to the DPO.
Terms of Retention of Your Personal Information
We keep the Personal Information relating to you as long as necessary to fulfil the purposes for which such information was collected. We keep your Personal Information up to three (3) years after the end of our relationship with you. However, in certain situations, your Personal Information may be retained for longer, for example, in case of litigation, or in order to comply with our accounting, legal or regulatory obligations. In any case, this data will be destroyed or anonymized once such purposes have been fulfilled.
In order to improve our study and statistics analysis, we may keep your anonymized data for an unlimited duration. Anonymisation is a mechanism protection aiming at transforming in an irreversible manner the Personal Information for them to no longer identify the relevant individual.
Integrity, protection and retention of Your Personal Information
While we endeavour to protect your Personal Information, we cannot warrant the security of any Personal Information, and ultimately you provide your Personal Information to us at your own risk. We use commercially reasonable efforts and security practices to safeguard your Personal Information and to employ security measures designed to protect your Personal Information from access by unauthorized persons. Some of those measures include, but may not be limited to, encryption, firewalls and use of Secure Socket Layers (SSL).
We shall provide you with access to your Personal Information in accordance with your legal entitlements so you can instruct us to correct or update the Personal Information if it is inaccurate, or delete your Personal Information if we are not required to retain it by law, for legal purposes, including claims management, or for a legitimate business purpose. You can also request that we restrict the processing of your Personal Information or the portability of your Personal Information. To exercise any of these rights, send an e-mail to the DPO.
If you are not satisfied with our response, you can raise a concern with the DPO or the data protection authority in your country of residence.
In the event you have consented to us using your Personal Information and you later decide that you want to opt out from our use of your Personal Information, you may do so by contacting the DPO.
We do not knowingly collect information from children under the age of 13 (or such legally required higher age) and do not target our websites to children under 13 (or such legally required higher age). We encourage parents and guardians to take an active role in their children’s online activities and interests. If we learn that a child under the age of 13 (or such legally required higher age) has submitted Personal Information online without parental consent, we will take all reasonable steps to delete such information from our databases and not to use such information for any purpose (except where necessary to protect the safety of the child or others as required or as allowed by law). If you become aware of any Personal Information we have collected from children under 13 (or such legally required higher age), please contact the DPO.