LPG Energy Advice

With the news about energy prices increasing, price caps changing, and the cost-of-living crisis, we understand this can lead to uncertainty and confusion for our customers. We want to keep you informed with the latest information and advice, so that you are prepared for the winter ahead.


Energy Price Cap

Unlike Natural gas and electricity, LPG is not affected by the energy price cap changes. Different to conventional home energy supplied through the national grid, we store and transport LPG across the UK and work with multiple LPG producers on a national and international level to ensure the most completive price for our customers against current wholesale prices.

Energy Bill Support Scheme

The Energy Bill Support Scheme is a government grant issued to your electricity supplier, designed to help with energy bills this winter. Please contact your electricity supplier or visit the gov.uk website to see how this grant can support you.

Alternative Fuel Payment Scheme

The Alternative Fuel Payment (AFP) scheme has been introduced by the government to support households who use an alternative fuel to natural gas for heating.

Q: What help is there for me to pay my energy bills?

A: As an LPG customer you will receive a £200 payment from the government as part of the Alternative Fuel Payment (AFP) scheme.

The government will deliver this support via your electricity bill. The payments will begin to be process from 6 February 2023, and will be applied to your account no later than 28 February 2023.

*Please note you will not see this payment applied to your AvantiGas account.

Q: What if I don’t have a relationship with an electricity supplier?

A: If you do not currently have a relationship with an electricity supplier, the £200 payment will be made to households via the AFP alternative fund. If this is the case, you can check your eligibility and apply for the grant via the gov UK portal Apply for alternative fuel bill support if you do not get it automatically - GOV.UK (www.gov.uk)

All applications for the funding must be submitted by the deadline 31 May 2023.

More information about the Alternative Fuel Payment (AFP) scheme can be found here: https://www.gov.uk/government/news/vital-help-with-energy-bills-on-the-way-for-millions-more-homes-across-great-britain-and-northern-ireland

Billing and Payment support

We are currently not aware of any government backed schemes for LPG consumers. AvantiGas have been absorbing the increase in both the wholesale cost and operational costs to supply LPG, we will continue our efforts to minimise the impact on our customers.

If you need further support with your energy bills free advice is available through the following charitable organisations.

Citizens Advice Bureau Online: www.citizensadvice.org.uk

National Debtline: www.nationaldebtline.co.uk  Tel 0808 808 4000

Stepchange Debt Charity: www.stepchange.org  Tel 0800 138 1111

Energy Saving Tips 

We've put together some energy savings tips to help you reduce your energy spend this winter, download them below

Need further support?

We’re always dedicated to help and keep our customers warm, safe and up-to-date throughout this winter. If you do need further help or support after reading the above, then please contact us at enquiries@avantigas.com where one of our friendly customer experience team will be able to assist you further

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